FREQUENTLY ASKED QUESTIONS
How can we check availability on an item?
Please call us at (800)753-9190 for availability.
Do you have a showroom?
Yes, we have a showroom located in High Point, NC
PADMA'S PLANTATION / ROCKFORD WHOLESALE
THE PROFIT CENTER
156 S. MAIN STREET
HIGH POINT, NC 27260
Please come visit us all year round, and every April and October at the High Point Furniture Market!
Do you have a To the Trade Program?
Yes. We require a copy of your Tax ID, or TAX ID number, and resellers license when you place your first order.
Is your furniture contract grade, suitable for commercial use?
Yes, we've furnished many hotels, restaurants, resorts. Please refer to our Hospitality page for more info. We also offer 20' and 40' container direct programs and can ship directly to your project site. Please contact us for container direct pricing.
Do you have a warranty?
Yes, our warranty is available here
What is your Return Policy?
All purchases are final. Returns must be approved in writing, and are subject to a 20% restocking fee, plus return freight charges. Return freight charges must be pre-paid.
How do I care for /maintain my Outdoor Fabric?
Outdoor Fabric Care Instructions can be found here or download the PDF care instructions here
What is the minimum order?
There are no minimums on any orders, but please keep in mind the minimum freight charges.
What is your lead time?
All in stock orders can ship within 2-3 business days of receiving payment.
Where do you ship from?
We ship from Rockford, AL.
Padma's Plantation Rockford Warehouse
11422 US HWY 231
Rockford, AL 35136
Can we pick up directly from your warehouse?
Yes! Save money on shipping costs by picking up directly from our warehouse. By appointment only.
Dock Hours: 7-11am and 1-3PM for pick ups.
Appointments are required for dock time.
Payment methods
We accept Visa, Discover, and Mastercard credit card payments. Or if you'd like net 30 terms, we can apply for terms for you.