FREQUENTLY ASKED QUESTIONS

 

Do you have a showroom?

Yes, we have a permanent showroom located at 201 W Commerce Ave, High Point, NC 27260 Booth 5L.

Please come visit us every April and October at the High Point Furniture Market!

 

How can we open an account with your company? 

We are a to-the-trade only business. You must be an interior designer or furniture store to purchase from us.

We require a copy of your Tax ID, or TAX ID number, and resellers license when you place your first order.

 

Is your furniture contract grade, suitable for commercial use?

Yes, we've furnished many hotels, restaurants, resorts. Please refer to our Hospitality page for more info. We also offer 20' and 40' container direct programs and can ship directly to your project site. Please contact us for container direct pricing.

 

What is the minimum order? 

There are no minimums on any orders, but please keep in mind the minimum freight charges.

 

What is your lead time? 

All in stock orders can ship within 2-3 business days of receiving payment. 

 

Where do you ship from?

We ship from Lexington, NC.

 

Can we pick up directly from your warehouse?

Yes! Save money on shipping costs by picking up directly from our warehouse. By appointment only.

 

How can we check availability on an item? 

Please call us at (800)753-9190 for availability.

  

How can we calculate shipping costs? 

The minimum freight charge for the East coast is $150.00 or 18%, whichever is greater. West Coast is $200.00 minimum, or 18%, whichever is greater. If it's shipping to a residence, the trucking company will add an additional $95.00 residential fee. We do not offer any white glove delivery services.

Or if you have a trucking company that you use that can pick up from Lexington, NC, we can put it on your carrier and there would be no shipping charges from us.

 

Payment methods 

We accept Visa, Discover, and Mastercard credit card payments. Or if you'd like net 30 terms, we can apply for terms for you through Lyon Capital.